Bishara

You’re damned if you do and damned if you don’t have a comprehensive Cx Log.  I am finding it incredibly difficult to close on the project Cx log within the allocated budget hours.  Many project managers expect the Cx engineer to close on all items for the project to close out.  This can happen in one week or one year depending on many factors outside the Cx provider’s control, some of which are contractor response time, material and labor lead times and availability, etc..

What’s the best way for a Cx provider to deal with it?  

Cx fixed fee base proposal should define a number of project closure hours with closure duration time frame, thirty days from project occupancy seems to be a fair duration.  At the end of this duration, the Cx engineer should submit a Cx report identifying the current open items from the Cx log.  At that point, the project manager may decide to take the lead on closure of the list, or solicit the Cx provider for additional services to assist.  If the Cx provider is re-engaged, I would recommend the services to be structured based on T&M.  The language describing Cx turnover should be clearly articulated in the based proposal.

Any thoughts or feedback would be appreciated to learn different perspectives.